How do i use ssc service utility

I use several Epson printers in my shop. Red paper and ink lights flash rapidly, and reset does not work. I presently have 22 units down and counting. I do a lot of desktop publishing. Also, I need the reset code for the R Any service manual I can buy?

I am in Trinidad. No Epson service centre here. Marlon Espinoza. Affordable Printing Ltd. My C63 and so C79 ink led red always light on not flashing , I had reseted the printer and the chips too.

I use refill ink about 1 year, and there was no problem. This problem about a month ago. I have Epson It seems that SSC service utility does not support Is there any higher version of SSC that can support Epson ? Also, it seems Epson has been putting a lot of new printer models on the market to combat the widespread use of bulk ink systems on their printers. Epson printers are particularly difficult to repair, and the built in function that shuts down the printer when the waste pads are supposedly full is quite unfair to users who are not in the USA and do not have service centers available.

Still, the Epson printers are great and if you're lucky to get one that's trouble free, it's good value for money. If I knew what the specific problem is, maybe I can help. Parts inside your printer are at the end of their service life.

The Epson is a new printer, the SSC utility does not support this printer. However, there is an option in the utility for an "Unsupported Model", you can try this.

You can also call Epson Support. They have a site with the reset codes, you must have the serial number ready. Usually, if you delete the printer from Control Panel - Printers, re-boot and reinstall most "problems" will disappear. Suggest you download latest software drivers, etc. Try cleaning rollers by feeding thick card lightly soaked in rubbing alcohol.

Clean large pickup roller in paper feed slot. Also, force feed thick card paper through printer to re-align rollers. You need to find a hardware chip resetter for your printer model not software.

The SSC utility does not freeze or reset most of the cartridge chips on printers now, and SSCLG have done no development for over 18 months now so I expect the project and the utility to disappear sometime in the next year. My Epson RX Printer works very well Had replaced all ink tanks CYAN tint remained unchanged Authorized Epson Repair Depot Tech.

The cartridges dont appear so I cant go any further. Needless to say there is no sign of any paper jamed or otherwise. Can anyone advise me on this? I would be greatfull. If the printer has been down for some time, you need to forse feed a thick piece of paper or card through the paper path. To do this, power on the printer, and hold down the paper button, release, hold down again. Then remove the cartridge, clean the contacts with a bit of alcohol, then replace.

If the cartridges are empty, then replace. If there is dried ink in the heads, run the cleaning cycle a few times. However, never buy a used or defective printer, it's just not worth the little you paid for it. Update on my Epson RX problem For my money local Epson tech.

Have contacted Epson Support and "they don't get it" Also informed them that all three print perfectly on my Epson CX no cyan tint You may also want to check the programme you are printing from, and the colour settings in the program, not the printer settings. You may want to check if the photos stored are CMYK bitmaps, etc This doesn't make sense to me because the CX printer generates ALL prints normal, with no Cyan tint onto any of the 3 described photo sources Not quite true However, I see your point.

I use several Epson models in my print shop, and never had that problem. If you saved the downloades prints that printed normal, then exported them again in RGB and CMYK formats, then printed them from different programmes, would they print differently? Thank you cpdsitd for your reply I neglected to mention that these now have the.

Neglected to mention that these are also CYAN tinted Received message from Epson Tech. Not helpful Including letter identifying the prints and with further comments Send your test reports and support requests with reports to this e-mail. You can discuss software in this forum. In no event shall SSC Localization Group or personally, author of this software, be liable for any damages whatsoever caused to you or the third party arising out of the use or inability to use this software.

Damages include general damages, special damages, accidental damages or consequential damages including, without limitation, loss of data or accuracy or unfitting interface for other programs, or problems with peripheral equipment. You understand, that resetting the ink level counters or using ink freezer function implies responsibility to carefully watch ink levels in all cartridges and timely as soon as You see any raw white bands, even in one color replace cardridge.